Software Request

Software Update RequestSoftware Purchasing and Installation

Users purchasing technology related products must follow the college purchasing request process before those items are requisitioned. Refer to College Wide Rule for Software Acquisition and Implementation Process.

New Software Acquisition

Software required for academic purposes and other college business needs is purchased new or upgraded through established college processes. This approach ensures that funding is available for both new software and software upgrades and that the most efficient purchasing methods are used.

Following the college purchase processes your approved Requisition Form will automatically generate the work requests to have your new software installed.

Software Annual Renewal or Subscription renewal

It is the responsibility of the operational area to monitor the timelines of their annual renewals for software and subscriptions. Following the college process for renewals, your Requisition Form will automatically generate the work request supporting your renewal.

Software Upgrade or Installation

When a software upgrade is required, the operational area must use the Software Upgrade Request Form on the ITS web page (ITS.GTCC.edu).

Submit your request by the pre-term deadline communicated by your Vice-President. This date is usually on a Friday approximately academic 10 weeks prior to the start of the term. Submitting your Software Upgrade Request Form by this date will ensure your software is installed prior to start of classes and not impact instructional schedules.

This form will automatically generate the work request supporting your Software Upgrade.

Software Upgrade Request Target Date:

  • Summer and Fall 2017 – Friday, March 31st 2017
  • Spring 2018 – Friday, October 6th, 2017

Please click on the link below to submit the Software Upgrade Request form